All orders are dispatched as soon as we can, for in stock items this is usually within 1-2 days. For those items which we make to order, as noted on each product page, allow the lead time noted on the product.
Please appreciate that we are a small company and carefully process each order. We do not use fulfilment centres and process each order in our studio. During our busiest seasonal times, this may be a little longer.
We use the following methods for shipment:
FIRST CLASS SIGNED FOR - Allow 1-2 days for delivery. This is used on all orders as our flat rate within the UK; a signature will be required upon delivery. This is free on orders of a value over £100, under £100 there is a flat rate of £4.00.
SPECIAL DELIVERY BY 1 PM: Next day service. If available this can be selected at the checkout as express delivery. Signature required upon delivery. We will dispatch the item the same day if your order is placed with us before 12 PM.
EUROPE, USA + CANADA: Flat rate of £10.00, delivery in 3-4 days from dispatch. Orders sent via Royal Mail's Airsure trackable service.
WORLDWIDE: Flat rate of £15.00. Delivery in 5-7 days from dispatch. Orders send by a fully trackable service.
If you have any queries about your country, please just email us firstname.lastname@example.org.